Home' HR Monthly : June 2019 Contents 42
MICHELLE CRAWFORD CPHR
Michelle Crawford, HR Business Partner with ROC
Western Australia, was nominated into her first
HR role. That’s her story, and she makes sure to
remember every employee has one.
Discover your own HR story and accelerate
your career at ahri.com.au/hr-certification
Ever y month we profile an HR professional to
find out how they got where they are and what
lessons they learned along the way.
Where are you based?
I live in Perth, having moved here two years ago
from Melbourne where I grew up.
How did you make your start in HR?
The true taste for HR came to me when I
started working for a national utilities network
provider. Even though I didn’t have much
experience in the profession, my employer
invested a lot of time into my learning and they
empowered me to take on projects which fast
tracked my HR development.
Did you seek out this training?
They actually nominated me to do it. I didn’t
put my hand up at all, so that was really helpful
to see that someone believed in my skills and
abilities that I thought I didn’t have.
Why did you decide to get certified
and how has it changed your career?
HR certification is really important because
it’s not only about demonstrating my skills
and abilities, but it also shows that I have the
knowledge to be an HR business partner to
my internal clients. It also allows me to stay
relevant while keeping my essential professional
behaviours and skills fresh. I like being a
You mentor through the AHRI
mentorship program, what is a piece
of advice you can give to mentees?
They need to listen, ask questions and keep
learning. It’s also important to not get caught
up in policies, procedures and frameworks.
What advice would you give people
who want to pursue a career in HR?
Think about the career path you want to take in
HR since it has so many different branches.
Resist the urge to create rules and policies
unless you absolutely need them. Because
it’s unfair to restrict everyone because of one
person’s bad behaviour.
What is an impactful piece of advice
that you’ve received?
Everyone has a story. In HR, we deal with
a lot of people, and often those people are
complaining which can lead to assu mptions,
but we need to keep in mind that there are
many aspects to people’s lives and that impacts
how they behave, how they think and how they
feel. In order to have a discerning view of the
situation, it’s better to stay objective.
How do you feel you add value to
I see myself as a person who is solutions
driven. It is important that I understand
the organisation that I work with and the
challenges that it faces and the people who
are responsible for executing strategy.
Because of that focus and my desire to achieve
organisational objectives I think I’m able
to offer workable best-fit solutions that’s in
the context of an organisation’s operating
environment, not just a one-size-fits-all
How do you balance work and life?
I don’t know if I’ve got it all figured out yet, but
I do try. I set boundaries so I’m able to focus
separately on family and work. I also stay fit
because it gives me the energy to keep going
with all the competing priorities. •••
Fast and objective view of your people risk
Forget an annual engagement survey and
take a human approach
Human Capital System Review
Deepen your understanding of your people
Become a Human Equity Leader
Shift your mindset
Human Equity Leadership Bootcamp
Insight Phase - An Exploration of you data
Optmisation Phase - Educating your leaders
Calibration Agenda - Engaging hi impact
Human Capital Intelligence Program
Transforming Human Capital Systems
Are your people giving you 100%?
People costs are not decreasing?
Staff turnover a problem?
Absenteeism an issue?
What is the answer?
Reboot your mindset!
Achieving human efficiency through
People are your most valueable
Dr Kylie Hutchings Mangion
1300 776 446
23/5/19 4:24 pm
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